FAQ

FAQs Antiqa

1. Why Antiqa?

Premium Handcrafter Jewelry Collection with exceptional customer support are the reason to choose Antiqa.in over the other marketplace for Handcrafter Antique Jewelry.

2. How do I cancel my order?

You can cancel your order anytime within 24 Hours of Placing an Order but you cannot cancel once your order is processed.

3. Can exchange/return the order after receiving the parcel?

Yes, you can easily exchange/return the orders after receiving the parcel. We have made our exchange and return policies simplified and easy to understand for the convenience of our customers

4. What if I receive a wrong or damaged product?

You can return or exchange if you get the damaged, wrong or stained product. We have a very simplified exchange and return policy that is easy to understand.

5. Why my package is returned?

  • A.Wrong or incomplete address
  • B.Invalid phone number or customer unavailable
  • C.Wrong postal code